Privacy Policy
A legal disclaimer
Effective Date: 24.06.2025
Soluna (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website [insert your domain] or engage with our services.
1. Who We Are
Soluna is a health and wellness brand based in Mallorca, Spain. We provide personalised nutrition coaching, training plans, educational resources, and community offerings such as retreats and online programs. If you have any questions about this policy, contact us at:
info@soluna-life.com
2. What Data We Collect
We collect and process the following types of personal information:
a) Information You Provide
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Name, email address, phone number (e.g. newsletter signup, contact forms)
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Health or lifestyle data (voluntarily submitted during coaching, consultations, questionnaires)
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Payment information (if you purchase coaching, digital products, or retreat spots)
b) Information We Collect Automatically
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IP address, browser type, device type
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Usage data (pages visited, time on site, etc.)
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Cookies and similar technologies (see our Cookie Policy for details)
3. How We Use Your Data
We use your personal data for the following purposes:
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To provide coaching and consulting services
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To personalise your experience and tailor recommendations
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To respond to inquiries or customer support requests
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To process purchases or bookings
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To send newsletters or updates (with your consent)
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To comply with legal and tax obligations
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing (GDPR)
We process your data based on:
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Your consent (e.g., newsletter signup, cookie choices)
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Contractual necessity (e.g., coaching agreement)
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Legal obligation (e.g., invoicing, tax)
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Legitimate interest (e.g., website analytics to improve services)
5. Sharing Your Data
We only share your data with trusted third parties when necessary:
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Wix (website platform)
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Payment processors (e.g., Stripe, PayPal)
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Email marketing platforms (e.g., MailerLite)
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Analytics tools (e.g., Google Analytics)
These providers are GDPR-compliant and only process data on our behalf.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, measure website performance, and show relevant content. You can choose which cookies to accept when you first visit the site. Learn more in our Cookie Policy or change your preferences at any time via the “Cookie Settings” link in the footer.
7. Data Retention
We only keep your data as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law (e.g., accounting or legal obligations).
8. Your Rights (under GDPR)
You have the right to:
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Access your personal data
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Correct inaccurate data
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Request deletion (“right to be forgotten”)
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Withdraw consent at any time
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Request data portability
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Object to processing
To exercise your rights, contact us at info@soluna-life.com
9. Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. However, no digital platform is 100% secure, so we encourage you to use strong passwords and exercise caution.
10. External Links
Our website may link to third-party sites (e.g., Instagram, booking platforms). We are not responsible for their privacy practices. Please review their policies before providing personal information.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
12. Contact
If you have any questions or concerns about this Privacy Policy or your personal data, you can contact us at: info@soluna-life.com